FAQ’s

SHIPPING

How long does it take to get my order? Currently, all products are shipped from Canada.  Canadian orders can be expected to arrive between 3 and 5 business days.  All other orders will arrive between 5 and 7 business days.

Do you expedite orders? Yes, we do.  Please contact us so that we can determine your shipping rate.  Indicate what you are ordering, your address, and when you would like to receive your order.

How are shipping rates determined? Shipping rates for bottled products start at $7, and all other products start at $14.  Rates increase in $3 increments, as the quantity of products increase.

PROMOTION CODE

I was given a promotion code.  How do I redeem my discount? When you order your products, you will be directed to a page in which you fill in your information.  Name, shipping address, etc.  When on this page, toward the bottom, there is a place to plug in your promotion code.  Once done, the discount will be calculated in your shopping card before payment is processed.

AFFILIATES

How do I sign up to become an affiliate? Visit our affiliate page, and register by filling in the form where indicated.

How do affiliates get paid? Affiliates are paid through Paypal.  If you do not have a paypal account, setup is easy.  Go to the Paypal site and create an account.

When do affiliates get paid? Affiliates are paid on or before the 15th of the month, for the previous month’s commissions.  There is a minimum quota of $25 required for an affiliate to receive a commission payout.  For example, if last month you generated more than $25 in commissions, this month you will receive payment through paypal on or before the 15th of this month.  If your commissions are less than $25, then your commission will carry over to the following month, and until they meet or exceed $25 and you are paid.